Terms & Conditions

1. Definitions

• "We", "Us", "Our" refers to Titian Kasih, a family law practice registered in Malaysia, with a principal place of business at 12 Jalan SS 15/4, 47500 Subang Jaya, Selangor.
• "You", "User" refers to any person who visits this website or contacts us through it.
• "Services" refers to the legal services offered by Titian Kasih, as described on this website.
• "Content" refers to text, information and other material on this website.
• "Agreement" refers to these Terms & Conditions.

2. Acceptance of terms

By accessing this website or submitting an enquiry, you confirm that you are at least 18 years old, have legal capacity to enter into an agreement and accept these terms.

If you do not accept these terms, please do not use this website or submit an enquiry.

3. Nature of information on this website

The information on this website is provided for general guidance only. It does not constitute legal advice and does not create a solicitor-client relationship. Every legal situation is different and you should not rely on general information as a substitute for advice specific to your circumstances.

A solicitor-client relationship is established only when we have sent you a formal letter of engagement and you have accepted the terms of that engagement.

4. Our services

Titian Kasih provides family legal services within Malaysia, including divorce and financial arrangement proceedings, child arrangement and maintenance matters, and confidential first consultations. Services are available to clients located in Malaysia and, by arrangement, to clients located overseas who have matters before Malaysian courts.

We are entitled to decline to act in any matter, including matters that fall outside our areas of practice or where a conflict of interest exists.

5. Enquiries and confidentiality

Information provided in an enquiry through this website is treated as confidential from the moment it is received. It is not disclosed to any third party without your consent. Submitting an enquiry does not create a solicitor-client relationship.

If you describe your situation in an enquiry and a conflict of interest later emerges, we may be unable to act for you. In that event, we will inform you promptly.

6. Fees and payment

Our fees are set out on this website and in our engagement letters. All fees are in Malaysian Ringgit (RM). A written estimate will be provided before any chargeable work begins.

The confidential first consultation fee of RM 165 is payable at the time of booking. Other fees are agreed in writing before work commences.

Court filing fees and other disbursements are charged separately and will be set out in your cost estimate. We may ask for a payment on account before filing any court documents.

We do not offer refunds for consultations that have taken place. If a consultation is cancelled with more than 24 hours notice, the fee will be held as a credit toward a future appointment.

7. Your responsibilities

When using this website or instructing us, you agree to:

• Provide accurate and complete information when asked.
• Inform us promptly of any changes to information you have provided.
• Not use this website for any unlawful purpose or in any way that infringes the rights of others.
• Not reproduce or distribute content from this website without our written permission.

8. Intellectual property

All content on this website — including text, design and layout — belongs to Titian Kasih or is used with permission. You may not copy, reproduce or distribute any part of this website without our prior written consent.

Nothing on this website grants any licence to use our name, logo or brand.

9. Limitation of liability

To the extent permitted by Malaysian law, Titian Kasih is not liable for indirect, consequential or incidental loss arising from use of this website or reliance on information it contains.

Nothing in these terms limits liability for fraud, wilful misconduct or any liability that cannot be excluded by law.

Our liability in relation to legal services provided is subject to the terms of the engagement letter for each matter.

10. Third-party links

This website may contain links to external sites. We are not responsible for the content or privacy practices of those sites. A link does not imply endorsement.

11. Termination

Either party may terminate a solicitor-client relationship in accordance with the terms set out in the engagement letter for that matter.

We may suspend access to this website or cease responding to enquiries at any time without notice.

12. Governing law and disputes

These terms are governed by the laws of Malaysia. Any dispute arising from use of this website or these terms is subject to the jurisdiction of the Malaysian courts.

We aim to resolve any concerns directly. If you have a concern, contact us at [email protected] and we will respond within ten working days.

Complaints about professional conduct may also be directed to the Malaysian Bar Council.

13. General

• Entire agreement: These terms, together with any engagement letter, constitute the entire agreement between us regarding use of this website.
• Severability: If any provision of these terms is found to be unenforceable, the remaining provisions continue in force.
• Waiver: Our failure to enforce any provision does not constitute a waiver of the right to enforce it later.
• Assignment: You may not assign rights or obligations under these terms without our written consent.

14. Changes to these terms

We may update these terms from time to time. The current version will always be on this page. Continued use of this website after a change is posted constitutes acceptance of the updated terms.

15. Contact

• Email: [email protected]
• Address: 12 Jalan SS 15/4, 47500 Subang Jaya, Selangor, Malaysia
• Telephone: +60 3 5638 2917